Before Your Visit 

What should I wear to my appointment?
There’s no specific dress code required — we recommend wearing comfortable clothing that’s easy to change out of. For massage appointments, you'll have complete privacy to undress to your comfort level, and professional draping will be used at all times to ensure your modesty and comfort. For facials, we suggest wearing a top that allows easy access to the neck and shoulders, as those areas may be included in your treatment. Robes, towels, or blankets will be provided as needed to help you feel relaxed and at ease during your session.

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Should I arrive early?
Yes, we kindly ask that you arrive 10 to 15 minutes prior to your scheduled appointment. This allows ample time for the intake process, completion of any necessary forms, and payment so your session can begin on time and without rush. Arriving early helps create a smooth, stress-free experience for both you and your therapist.

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Do I need to fill out any forms before my first visit?
Yes, all clients are required to complete a brief intake process before each session. This includes a health history form, policy agreement, and allergy disclosure to help us customize your treatment and ensure your safety. Your information is kept confidential and used solely to provide the best possible care.

What if I’m running late?
We understand that delays can happen. If you’re running late, please call us as soon as possible. We’ll do our best to accommodate you; however, your session may need to be shortened to avoid overlapping with the next client’s appointment. Whether the session can still be conducted will be at the therapist’s discretion.
To minimize disruptions and ensure fairness:
• A 50% service fee will be charged for your first missed or late-cancelled appointment without 24-hour notice.
• A 100% service fee will be charged for any subsequent missed or late-cancelled appointments.
We appreciate your understanding and respect for our time and schedule.